Questions You May Have

Here you can find answers to some frequently asked questions

about a Self-Storage unit rental in general as well as

what you can expect renting with Triple Lock Self Storage

Customer Questions
We are very conveniently located right off of SR 348 at the intersection of
SR 348 and SR 104 with easy in/out access from several towns and cities.
Yes, we are a contactless facility for your protection so there is no need to come to an office.
Everything is handled online in your own personal account.
A 1 bedroom apt should be able to fit in a 10x10 storage unit
A 2 bedroom apt can many times fit in a 10x10 unit
A 3 bedroom & larger will require a 10x20 unit or multiple units
1 motorcycle can fit into a 5x10 unit
Multiple motorcycles will need a 10x10 unit
No, not at all. All of our storage units for rent are month-to-month rentals
which gives you the most flexibility without a long-term commitment.
Since our rentals are month-to-month, if you ever need a larger or smaller unit you can request to transfer to different unit. You’re never locked into a unit size. Just call us and we can help you transfer.
It’s important to protect your stored items. We offer a protection program just for that.
You can choose the level of coverage that you want for peace of mind.
Certainly. Because we offer affordable storage we have a number of businesses that store with us.
They use storage units as a mini warehouse for business records, supplies, merchandise,
tools, inventory and more. It’s a great way to have extra warehouse storage rental space.
We utilize multiple layers of industry leading security features creating a very secure storage facility. We use many state of the art security cameras, bright LED lighting, barbed wire fencing surrounding the facility, one way in/out with a gated entry, individually coded gate access as well as a manager on the property at various times.
No sorry. We cannot legally allow you to sign for someone else. The person who is
renting the secure storage unit will need to be the signer on the lease.
You have access to our facility and your storage unit 24/7 via the secure gate.
You can store all kinds of things. Furnishings, Sports equipment, Toys, Tools, Boxes of items, Papers, Business Records, Furniture, Home Décor, Mattresses, Electronics, Washers and Dryers, Bikes, Clothing, Seasonal Items, Books, Artwork, Ovens, Tables, Newspapers, Musical Instruments, Lamps, Wine, Appliances, Files, Documents, Archives, Photos, Collectibles and much more.
Yes, we are right on the hwy just outside of Portsmouth, Ohio. We are just 10 minutes north of Portsmouth so when you’re coming into town or leaving town, our storage lockers will be right on your way.
Access hours are when you have access to your storage unit, which is 24/7.
Office hours are the hours that you can speak with one of our live customer service agents.
Office hours are M-F 9am-7pm, and Sat 10am-3pm
You will be assigned your own personal code to use to enter through our secure gate.
Then just drive right up to your storage unit.
We accept the following payments:
• Debit Cards (with a Visa/MasterCard logo)
• Visa®
• MasterCard®
• Discover®
• Check
• Money Order
Your monthly rent is due on the 1st of each Month.
We make it easy for you. Move out whenever you want. Just click on the
“schedule move out” button on your account page and give us 10 days prior notice.
If you miss a payment or are late on a payment, you will be charged a late fee.
However, we encourage signing up for auto-pay so you won’t have to worry about being late.
In general, a normal sized car would require a 10x20 sized unit.
Yes, as long as the storage units you want are available, you can rent as many units as you would like.
Yes, you may prepay for your unit for up to 12 months at one time.
This will allow you to lock in your rental rate in advance for the entire prepay period.
All storage rentals are month-to-month but you can continue to rent your storage
unit for as long as you need. We have some customers who have been with us for years.
You are welcome to stay for as long as you need.
Yes, you will need to provide your own lock for your unit.
You’ll want to choose a lock that has a high security rating.
Our storage facility has a state of the art electronic gate with keypad access.
You will have your own individual code to access the facility. If you lose your code,
you can contact our live agents to receive an updated code.